Shipping policy

🚛 Order Processing Production & Shipping

Orders are processed and custom produced in the order they are received. Generally, delivery is expected 3-7 business days from the date of order. Delivery may occur sooner than expected so please plan accordingly. Packages are securely wrapped and will fit in a standard USPS mailbox. Each parcel is concealed in an unmarked, soft / bubble package for safe transit. The contents are itemized in branded packaging and will include a packing slip to account for the package contents. Prices are not included so you can give the gift of a Freedom Band. Pricing can be located at any time by accessing your online account or initial order welcome email. 

USPS First Class Service : Progress & Delivery Confirmation 

USPS FIRST CLASS /Delivery Confirmation Orders $0.00-$29.99 Delivery costs are quoted via API directly from USPS and are weight and location based quotes. Generally, the price ranges from$3.50-$6.00. USPS First Class Delivery Tracking delivery confirmation is also provided at no additional cost.

USPS FIRST CLASS /Delivery Confirmation Orders $30.00-$100.00 Delivery costs are included in the checkout total. USPS First Class Delivery Tracking delivery confirmation is also provided at no additional cost.

USPS Priority & Express Delivery

This service is available to all.customers regardless of order total for a fee. Orders over $100 receive a free upgrade to USPS Priority Mail and will arrive in branded USPS Priority Packaging. 

Upgrading your shipping transit speed does not expedite the order processing speed of an order. We are unable to expedite this process and generally takes 1-2 busness days for production.

Seasonal Note: (October - December & March - July) There are times during the year where there is seasonal increase in volume or weather and USPS logistical delays during COVID-19, reduced staffing due to social distancing mandates, may cause unforeseen delays in processing and therefore exact delivery times can only be an estimate. This generally adds about 2-3 business days to the standard delivery timeframe in effected USPS hubs. 

Every order received goes through a process of verification, preparation, production, packaging, shipping and transfer to the mail carrier. Packages are shipped with USPS first class mail with tracking included free as a part of our dedication to order transparency.  

Please allow adequate time for preparation of delivery. We require 1-2 business days for order creation and processing.

Delayed Orders: If 7 business days have passed and your order has either not been assigned tracking or the USPS tracking information provided has not updated with USPS Shipping information, your order may need attention by a staff member. We have put together a common issues section which may help guide and put you at ease. Of course, please contact customer service. Responses generally take 12-36 hours during business hours M-F 9am-4pm PST. 

International Delivery will take approximately 7-25 business days. Bandsfordiabetics.com is not responsible for customs fees. We ship all products from California. Carriers used for shipping are in order. USPS First Class mail with Delivery Confirmation. USPS Priority Mail with Delivery Confirmation , DHL International with Delivery Confirmation. Bandsfordiabetics, LLC. reserves the right to utilize the shipping carrier that will safely deliver to the region in question. Standard carrier weight and rates apply to all order totals and are based on the weight of the item. This does not include promotional offers or coupons. Products we offer per item range between 2 ounces and 14 ounces each and are shipped in concealed and trackable packages. Depending on what weight the package is, will be the leading factor in the shipping service provided. The customer will not have a choice in the service provided. bandsfordiabetics.com utilize GEOTrack service to identify delivery drop off points when scanned for your protection. This information is reported back to your purchase account on our website. We do not accept returns from international customers.